Privacy Policy

1. Information We Collect

• Account data: Name, email address, and profile picture from Google Sign-In.
• Contact data: Phone number provided during onboarding for order communication.
• Order data: Delivery address, city, and order details.
• Uploaded photos: Images you upload to your frame designs, stored in Google Cloud Storage.
• Usage data: Anonymous analytics via Umami (no cookies, no personal identifiers).

2. How We Use Your Information

• To create and manage your account.
• To process and fulfill your orders.
• To contact you about your orders via phone or WhatsApp.
• To improve our product and service experience.

3. Your Photos

Photos you upload are used solely to print your custom frames. We do not share, sell, or use your photos for advertising or any other purpose. Photos are stored securely and can be deleted by deleting your design.

4. Data Sharing

We do not sell your personal data. We may share necessary information with:

• Delivery partners — your name, phone, and address for shipping.
• Google — for authentication (governed by Google's Privacy Policy).
• Google Cloud Storage — for secure photo storage.

5. Data Retention

We retain your account and order data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement industry-standard security measures including HTTPS, encrypted storage, and restricted data access. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us via WhatsApp or the contact page below.

8. Cookies

We use a minimal session cookie for authentication. We do not use tracking or advertising cookies. Our analytics tool (Umami) is cookieless.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.

10. Contact

Questions or data requests? Reach us via WhatsApp or our Contact page.